work with us

Do you love the arts?

Are you ready to make a difference?

The diverse team at NJPAC changes lives every day—through our world-class performances, arts education programs, and community engagement activities. Join us and become a part of the exciting cultural renaissance happening in Newark right now.

A little bit about njpac

  • our offices are located in the thriving cultural district of Newark, NJ.
  • we’re a passionate team made stronger by our diverse backgrounds, personalities, and skills.
  • we care deeply about our nonprofit mission and its impact on our community.
  • we offer free yoga classes, wellness workshops, and opportunities to volunteer in the community.
  • we’re proud to be an equal opportunity employer.

Open Positions

Position Summary:

The Receptionist/People & Organization Assistant manages internal and external communication at the front desk and is the first point of contact for guests to the offices of the Arts Center. This position is responsible for ordering supplies and providing support for the People & Organization Department.

 

Essential Duties and Responsibilities:

Receptionists Duties:

  • Receive guests in main office and provide initial hospitality; validate visitors parking tickets.
  • Answer telephone, screen and direct calls, provide information to callers, take and relay messages.
  • Ensure reception is covered during absences and breaks.
  • Restock brochures on wall display.
  • Know when and how to transfer calls.
  • Train volunteers and staff members to adequately cover switchboard.
  • Review and process ticket donation requests and ad journals.
  • Assist various departments with mailings if it does not interfere with above duties.
  • Code and review invoices for office supplies, kitchen supplies, employee wellness initiatives, stationery, and other vendors as assigned.
  • Update internal phone directory and organization charts.
  • Order business cards and company stationery.
  • Manage requests from non-profits for ticket donations.
  • Send congratulations/condolence acknowledgements on behalf of NJPAC.
  • Maintain inventory of office supplies for different departments.
  • Maintain adequate inventory of kitchen supplies.
  • Order kitchen supplies for Main office and Center for Arts Education.
  • Send out yoga email from Wellness Team email.

P&O Assistant Duties:

  • Process and print background checks for new hires.
  • Sort resumes according to position in Job Opportunities inbox in Gmail.
  • Post open jobs on company website, college websites and other sites.
  • Set up/send new hire packets.
  • File I-9 forms in binders.
  • Assist in various projects as needed.
  • Data entry support for Volunteer Department’s data management system and other administrative support as needed.

Qualifications and Special Requirements:

  • Previous telephone console experience desired.
  • Ability to learn and use Avaya telephone system.
  • Ability to remember user preferences in message-taking and user location.
  • Courteous telephone manner, even when rushed.
  • Ability to handle multiple contacts at one time.
  • Ability to use discretion and good judgment when providing information and permitting access to offices.
  • Neat and professional at all times, including organization skills to maintain a clean workspace.
  • High school diploma or equivalent required.
  • 2-3 years’ previous receptionist experience strongly preferred.
  • Some previous purchasing experience preferred.
  • Excellent communication skills and courteous telephone manner.
  • Legible handwriting.
  • Computer literate in Microsoft Office Suite.
  • Ability to organize and prioritize tasks.
  • Some experience in a People & Organization department preferred.

NJPAC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

Must be fully vaccinated for COVID-19

Please email résumé and cover letter to jobopportunities njpac.org with the subject line Receptionist/People&Organization Assistant

If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

SUMMARY:  Organized and enterprising development professional providing support to the Major Gifts team and Development office colleagues in order to increase individual fundraising capacity. This role executes a best-in-class engagement and stewardship program, providing a seamless and value-driven donor experience which leverages NJPAC’s artistic excellence and advances an institutional narrative focused on impact, outcomes, and access. The Coordinator of Major Gifts works closely with colleagues across the organization to maximize philanthropic support from prospects and existing donors, identifying opportunities to engage them more effectively in NJPAC’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Working with Membership and Loyalty Services, provide top-of-class service to Vanguard Society donors, assisting them with ticket requests, parking, and reservations at NICO, our on-site restaurant.
  • Manage data in CRM system, including (but not limited to): tracking pledges and outright gifts; updating donor contact and biographical information; uploading documents relevant to donors, gifts, and pledges; gift tracking forms; creating reports and lists as requested; etc.
  • Assist Major Gifts Team in the creation and distribution of written materials to donors, including annual reports, proposals, gift acknowledgements, pledge forms, invoices, and other communications.
  • In conjunction with Manager of Major Gifts, oversee Donor Concierge services including monitoring email and phone line and assisting in the distribution of pre-sale notifications.
  • Provide direct support to Women@NJPAC, including (but not limited to): scheduling committee meetings; attending and taking notes at committee meetings; preparing and sending acknowledgements for Gala and Luncheon events; liaising with Director and Manager of Events.
  • Assist Membership, Women@NJPAC, and Events teams in coordinating cultivation and fulfillment events. These include (but are not limited to): intermission and pre/post-event receptions; formal events; meet-and-greets; and off-site events.
  • Brief Development staff on donor attendance of NJPAC performances.
  • Facilitate the creation of “surprise and delight” moments for donors upon their arrival.
  • Manage and/or attend evening and weekend events and perform other duties and assist in special projects as assigned.
  • Coordinate and execute the delivery of messages and gifts for donors’ special occasions (birthdays, anniversaries, life events, etc.).
  • Create gift acknowledgements, pledge reminders and other donor communications as required.
  • Develop personal relationships with donors and help to discover opportunities to engage and steward them towards a deeper commitment to NJPAC.
  • Additional administrative duties as directed.

QUALIFICATIONS:

  • Bachelor’s degree required.
  • 1-2 years of non-profit experience with an emphasis on fundraising, customer service, event management, and/or related development experience.
  • Superior customer relations skills, with the ability to intuit donors’ needs, identify issues, and problem-solve.
  • Exceptional writing and communication skills.
  • Proficiency in Office365, Google Suite. Experience with Salesforce or other CRM software preferred. Familiarity with ticketing software systems a plus.
  • Interest in the performing arts and arts education a plus.
  • Ability to build relationships and collaborate with internal stakeholders.
  • Excellent attention to detail.
  • Some evening and weekend work is required.

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line COORDINATOR, MAJOR GIFTS. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Position Summary:

Reporting to the Senior Manager, Development Operations, this position is primary responsible for timely and efficient processing of donations; creating and maintaining accurate donor records; file imports/exports; quality control and donation data integrity; generating initial drafts of donor acknowledgement letters; invoicing generation and tracking; and maintaining department protocol development.

Essential Duties and Responsibilities:

  • Accurately process daily financial gift transactions from all sources including Online Giving, Archtics Donations, and Live Donations (Pledges/Opportunities, Checks, Credit Cards)
  • Accurately process Event donations and registrations
  • Accurately process Donor memberships
  • Generate and process acknowledgement letters daily
  • Regularly check and confirm status of matching gifts
  • Send daily email gift announcements to Development Staff
  • Scan gift documentation to be shared with Development and Finance staff
  • Maintain the central files of scanned gift documentation
  • Perform monthly gift and event reconciliations with Finance and Senior Manager
  • Generate monthly invoice reports and mailing of invoices.
  • Ensure accuracy of Donor Records/Memberships Records and Gift Opportunity Records
  • Maintain data in Sales Force and Archtics
  • Assist with the review and processing of donor recognition lists as needed for program books, newsletters, annual reports and banners
  • Assist the Administrative team with departmental central filing of donor acknowledgment letters
  • Assist with the preparation of mailing lists
  • Run standard and custom queries and reports as needed
  • Perform other duties as assigned

Qualifications and Special Requirements:

  • Minimum of three (3) years experience in gift processing and database management.
  • Strong technology skills, including proficiency in Word, Excel, and Salesforce CRM fund raising software
  • Keen attention to detail, financial reporting, and strong organizational skills
  • Ability to work independently and as part of a team

NJPAC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

Must be fully vaccinated for COVID-19

Please email résumé and cover letter to jobopportunities njpac.org with the subject line Gift Processing and Database Coordinator.

If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

Department:        Tech & Business Intelligence (BI)

Reports To:         COO

Supervises:        Business Relationship Manager, Head of Platform & App Mgmt., Head of Data & Business Intelligence, Head of Infrastructure & Ops, Head of CyberSecurity

Status:                Exempt – Full Time           

Position Summary:

The CTO is the end-to-end leader of NJPAC’s Tech & Business Intelligence (BI) org., responsible for driving enterprise tech & BI strategy and roadmap, leading the professionalization of Tech & BI architecture, processes, and standards, and proactively responding to tech changes and opportunities in performing arts industry

Essential Duties and Responsibilities:

Strategic leadership

  • Define Tech & BI strategy and enterprise tech roadmap to enable NJPAC’s mission and vision
  • Refine enterprise architecture to ensure interconnectedness, simplicity, effectiveness, and robustness
  • Act as strategic partner to NJPAC executives and business functions heads

Operational leadership

  • Regularly review and update Tech & BI product / platform feature roadmap, resource forecasting and timeline; track performance and continuously improve
  • Drive professionalization and standardization of IT processes and practices
  • Manage end-to-end accountabilities across core responsibilities of the department; ensure clarity of roles and responsibilities, incl. infrastructure & ops, cybersecurity, data governance & analytics, platform & app mgmt., business relationship mgmt.
  • Promote proactive communication and effective collaboration with business functions
  • Oversee enterprise resilience & business continuity

Workforce management

  • Assist in recruiting and onboarding Tech & BI managers
  • Define and track high-level KPIs for Tech & BI organization
  • Oversee trainings and enablement for business functions

QUALIFICATIONS:

Education & experience

  • 8 years of working in a technological role
  • 5 years of managerial experience
  • Experience at an executive level preferred
  • Experience with non-profits and/or small organizations preferred
  • Experience in performing arts, ticketing, and/or fundraising environment a plus
  • Bachelor’s Degree (BA/BS) in computer science or related field

Skills & expertise

  • Deep understanding of technology and strong business leadership
  • Ability to effectively prioritize and make executive decisions to maximize tangible/intangible returns on investment
  • Ability to effectively collaborate with non-technical stakeholders, and drive adoption of new behaviors and standards within and beyond Tech & BI function
  • Accountability for results
  • Excellent verbal, written, and interpersonal communication skills

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line VP, Chief Technology Officer If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Department:        Tech & Business Intelligence (BI)

Reports To:          VP, Chief Technology Officer (CTO)    

Status:                  Exempt – Full Time           

Position Summary:

The Platform & App Management Lead oversees, maintains, and approves all changes to the full platform and app landscape, supporting NJPAC by sourcing and developing technical solutions for business needs, troubleshooting, training staff, and managing vendor relationships

Essential Duties and Responsibilities:

Solution Management

  • Propose tech solutions to meet business functions’ demands, either informing them of tools in the existing platform & app landscape, or selecting new features and apps to add to the stack
  • Partner with product & portfolio owners to assess feasibility of proposed initiatives
  • Develop, customize, and implement feature additions to existing products, including Salesforce, as needed
  • Manage vendors, contractors, and coworkers executing solution development
  • Follow proper testing and release management protocols for platform & app modifications
  • Own Salesforce architecture; work closely with Data & Business Intelligence (BI) team as they conduct data integration & analytics using Salesforce

Platform & App Maintenance

  • Keep platforms & apps used throughout the organization up to date
  • Ensure platforms & apps fully comply with cybersecurity and data governance policies
  • Manage vendor relationships and service level to best fulfill NJPAC’s needs
  • Troubleshoot and resolve technical breakages for platforms & apps in timely manner

User enablement

  • Collaborate with Business Relationship Manager to develop training curriculum
  • Prepare, curate, and execute platform and app trainings to ensure that NJPAC staff can properly benefit from full range of capabilities
  • Share knowledge of available tools across business functions to encourage ongoing adoption
  • Support change management by raising awareness of benefits of new platforms, apps, and features, addressing concerns / adoption hurdles

QUALIFICATIONS:

Education & experience

  • 4+ years of solution management experience
  • 2+ years of managerial experience
  • 2+ years of Salesforce development / architecture experience required
  • Experience with vendor relationship management strongly preferred
  • Experience with Ticketmaster preferred
  • Experience with non-profits and/or small organizations preferred
  • Experience in performing arts, ticketing, and/or fundraising environment a plus
  • Bachelor’s Degree (BA/BS) in computer science or related field

Skills & expertise

  • Skilled in software development, solutions development
  • Skilled in training non-technical users to use tech tools independently and effectively
  • Ability to help source and manage contracted developers
  • Ability to assess time & resourcing required to implement solutions
  • Ability to effectively communicate with non-technical stakeholders and drive adoption of new technologies throughout the organization
  • Accountability for results
  • Excellent verbal, written, and interpersonal communication skills

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line Platform & Application Management Lead.  If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Position: NJPAC Teaching Artist for School Programs and Saturday Arts Training

Position Summary: NJPAC Teaching Artists are professional artists and educators who teach theater, hip hop, and/or jazz in various environments across the state of New Jersey, including public schools and on site programming, under the auspices of NJPAC’s Arts Education Department. NJPAC arts education Programs enable New Jersey students the opportunity to experience the performing arts through close interaction with professional teaching artists. These programs are offered on-site and to schools, community centers and childcare centers throughout New Jersey.
NJPAC Teaching Artists are on-call employees. Work fluctuates based on season, sales and TA availability.

We are currently seeking professional teaching artists within the following disciplines:
DANCE: Creative Movement through Storytelling
HIP HOP: Emcee’ing, Beatboxing, DJ’ing, Music Production, Graffiti, Dance, Podcasting
MUSIC: Composing (Musical Theater), Recorder/Woodwind, Instrumental Music (Beginning Band)
THEATER: Creative Drama through Storytelling, Devised Theater, Musical Theater, Poetry, Acting
ACCOMPANISTS: Piano, Percussion

Essential Duties and Responsibilities include:

● Conduct performing arts lessons (typically one-two hours in length) that are developmentally appropriate, focus on the whole student and build social emotional learning as much as skills

● Create an outline and lesson plans that embody the goals of NJPAC’s program(s)

● Share outline with NJPAC staff, classroom teachers, and school administration.

● Prepare and conduct a culminating event which includes the students as content creators as well as performers (note: not all residencies have a culminating event)

● Communicate with NJPAC and school staff regarding all aspects of facilitating experience ● Participate in meetings and trainings at NJPAC

● Travel to and work in all types of schools and community settings across New Jersey

Qualifications and Special Requirements:

● Bachelor’s degree in the arts or arts-related field, or equivalent experience

● Professional experience in a performing art form and working as a teaching artist or educator

● Experience working with diverse populations and ages

● Foundational understanding of healing centered, culturally responsive, anti-racist and/or social emotional learning

● Strong classroom management skills

● Strong oral and written communication skills in order to interact with students, classroom teachers, school administrators, and NJPAC staff

● Willingness to travel to and teach in various school settings in New Jersey

● Willingness to attend meetings and complete paperwork in addition to teaching classes

● Reliable transportation

● Required background check & fingerprinting clearance

Must be fully vaccinated for COVID-19

No phone calls please. Candidates selected for audition and interview will receive a verbal or written response. Interviews are slated to begin in early-mid December. For this position, please email letter of interest and resumé to jobopportunities@njpac.org. Be sure to note the job title in the subject line of your e-mail.

NJPAC is an Equal Opportunity Employer

Performance-based Ushers are needed for NJPAC 2021-2022 Season (weekly hours worked vary between 4 and 24). Starting rate for all Ushers is $15/hr. Ushers will be scheduled according to availability, skill set and performance calendar. This position is a Union job.

Responsibilities: 
 Must be friendly, polite and enthusiastic.
 Assist Head Usher with special requests as needed.
 Assist patrons by scanning tickets, greeting and escorting patrons to their seats, distributing programs, and attending to guests with special needs

Qualifications and Special Requirements: 
 High school diploma or equivalent preferred.
 Flexible hours; Weekend availability required
 Experience in guest/customer service or hotel/hospitality industry
 Ability to anticipate and fulfill the needs and concerns of guests.
 Possess a sensitive, friendly, engaging personality, and polished demeanor.
 Must be able to stand for long periods of time

Deadline for submitting resumes is Monday, February 28, 2022.  No phone calls please. Please e-mail résumé to jobopportunities@njpac.org (be sure to note the job title in the subject line of your e-mail).  Your application will be reviewed and if we are interested in pursuing your candidacy, you will receive an invitation via email with more details regarding an interview. Candidates who have not received an invitation will not be interviewed.

The New Jersey Performing Arts Center (NJPAC) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws.

An applicant with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and other state or other local laws.  A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship.

Must be fully vaccinated for COVID-19

Please e-mail résumé to jobopportunities@njpac.org with the subject line USHER. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Position Summary:
This position is part of the Arts Education Operations division. The primary responsibility of the Manager of In-School Programs is to ensure high quality delivery of the Arts Education programs assigned to schools – throughout New Jersey, particularly within the Newark and Greater Newark Area and nationally through virtual offerings. The position will work in direct support of the Senior Manager of School and On-Site Programs and in collaboration with all members of the Operations and Creative Teams to effectively manage and implement the Arts Education programs with a concentration of, but not limited to, artist-in-residencies and off –site after school, either virtually or in person.

Essential Duties and Responsibilities:
Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Manager of In-School Programs shall include but are not limited to:
Program Management (50%)
● Maintain a high standard of customer service for all parties involved including but not limited to: school administration, classroom teachers, and faculty.
● Create and maintain a collaborative working environment with the creative faculty and performance teams.
● In collaboration with the curriculum division, ensure that the structure and curricular goals of the Arts Education programs are met.
● Ensure assignment of appropriate teaching artists.
● Identify appropriate schools and programs for assessment.
● Facilitate and attend planning meetings, site visits, and performances.
● Assist with the development of student, family and alumni networks when
appropriate.
● Participate in all related activities associated with the Program Operations Team as assigned.

Operations (40%)
● Delegate appropriate administration duties to Program Coordinator including but not limited to scheduling, calendar, logistics and payroll.
● Maintain accurate and up-to-date data for residency programming in Salesforce
● Track metrics for all active programs to ensure accurate reporting out to the department and greater organization.
● Ensure accurate payroll approval.
● Ensure accurate and up-to-date tracking of all contracts, agreements, and schedules.
● Ensure the success of all culminating events.
● Contribute to the development of operational workflow processes within the Program Operations division and the greater Arts Education department.

Marketing and Recruitment (10%)
● Working with the Manager of Sales and Recruitment to assist in identifying potential new school partners as well as maintain relationships with existing school partners to keep retention rates high.

Qualifications and Special Requirements:

● Three (3) years experience in a leadership capacity in arts education with responsibility for managing staff and/or faculty, implementing arts education programs, and producing and presenting performing arts events for an arts center or presenting organization.

● Must be familiar with working with teaching artists and a strong knowledge of the education sector.

● Three (3) years experience working within schools or summer camp settings.

● Strong oral and written communication skills. Must be able to effectively communicate the goals and mission of NJPAC Arts Education to the public.

● Strong negotiation and creative problem solving skills.

● Strong understanding of Diversity, Equity and Inclusion implementation including anti-racist practices.

● Comfort with overseeing the management of multiple art forms is a plus.

● Detail oriented and a team player.

● Able to partner well with others in a collaborative work environment.

● Demonstrated command of computer skills specifically Microsoft Suite required.

● Demonstrated ability and willingness to learn and use Salesforce, ArtsVision and Google Suite. Experience with Salesforce or other CRM platforms is a plus.

● Able to work flexible hours, evenings and weekends as needed.

● Willingness to take on additional responsibilities as requested.

● Must have a reliable vehicle for travel throughout New Jersey

● Travel up to 30%

● Bachelor’s degree or demonstrated equivalency, in the arts or arts-related field. Master’s degree is a plus

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line MANAGER, IN-SCHOOL PROGRAMS. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Position Summary:

The Special Assistant to the Vice President’s primary focus is providing high-level programmatic and administrative support to the Vice President, a member of senior management, across a wide range of activities.  The successful candidate will be able to manage and implement the day-to-day job activities and responsibilities for the Vice President and serve as the primary point of contact between the Vice President with the public and NJPAC’s business operations. This critical position is also responsible for advancing, facilitating and overseeing special projects and initiatives as appropriate.

Essential Duties and Responsibilities:

Subject to the policies and management direction established by the Vice President for Arts Education, the duties of the Special Assistant to the Vice President shall include:

Administrative Duties:

  • Maintain the day to day schedule of the Vice President including calendar, call sheet, and emails.
  • Serve as the gatekeeper, mediator, and first point of contact for the Vice President with the team, and all other internal and external contacts, and key stakeholders.
  • Responsible for prioritizing the Department workflow by bringing projects, assignments, issues, concerns, etc. to the immediate attention of the Vice President for handling and response.
  • Participate in relevant internal and external meetings, take notes, and drive follow-up action items.
  • Identify and remove internal bottlenecks to ensure that issues important to the Department are resolved expeditiously, effectively, and efficiently.
  • Schedule, plan, and help facilitate on-site as well as off-site meetings, conferences, internal and external facing events, and presentations, which may include coordinating arrangements for participants, handling logistics, preparing and disseminating materials, managing budgets and project plans
  • Schedule a high volume of appointments/meetings and manage complex calendars for the Vice President and others throughout the organization
  • Make travel arrangements, process invoices, and complete expense reports with accuracy and timeliness
  • Establish and maintain accurate files and records.
  • Prepare, edit, and proofread correspondence and reports including Board and Committee memos, minutes, and presentations
  • Generate necessary data and funder reports for Development and the Board.

Portfolio and Project Management

  • Operate at a tactical, strategic and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.
  • Execute and manage new project concepts on behalf of the Vice President including engaging stakeholders internally and externally, brainstorming new creative ideas, and maintaining forward motion in recent and long-standing projects.
  • Conduct background research, asset mapping, and proposal writing for new initiatives, and funding opportunities.
  • Build, nurture and maintain relationships with internal and external stakeholders including, but not limited to, NJPAC Board members, arts executives, community leaders, and donors, etc.
  • Effectively manage and oversee special projects initiated and committed to by the Vice President and when appropriate serve as proxy for the Vice President.
  • Project managing department- wide efforts and special projects at the request of the Vice President
  • Engage in special projects and other duties as assigned

EXPERIENCE & QUALIFICATIONS

  • Excellent project management skills executed in fast paced and intense work environments
  • Strong interpersonal, decision-making and organizational skills with attention to detail
  • Excellent skills in google suite and CRM platforms – Salesforce a plus.
  • Superior verbal and written communication skills with strong grammatical, proofreading and editing capabilities
  • Willing to conquer the “small tasks” with an understanding of their vital importance in the success of the organization
  • Excellent presentation and facilitation skills is preferred
  • Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and department practices and processes
  • Minimum of three (3) years working in a business environment
  • Experience in the cultural or performing arts industry preferred
  • Exceptional relationship management and customer service skills with the ability to successfully engage with internal and external individuals including donors, community leaders, school district officials, etc.
  • Ability to maintain a high level of confidentiality at all times, work independently and exercise substantial discretion and judgment
  • Must be an independent, self-motivated and highly resourceful individual in a fast-paced environment; able to prioritize and anticipate the needs of the Vice President
  • Must have excellent verbal and written communication, interpersonal, decision-making and organizational skills
  • Demonstrated drive for results through a history of achievements and strategy.
  • History of driving complex projects in the face of ambiguity.
  • BA degree in Business Administration or related discipline.

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line SPECIAL ASSISTANT TO VICE PRESIDENT, ARTS EDUCATION. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

NJPAC Arts Education

NJPAC has the largest arts education department in the state, serving nearly 112,000 families and students in grades Pre-K through 12; approx. 74% of participating students attend Title I schools. Programs include on-campus and in-school performances, artist-in-residencies, after-school and summer arts training, and professional development for teachers.

Position Summary:

The Senior Director/ Director of Research and Impact is responsible for creating and implementing the research agenda and impact assessment strategy for the Arts Education Department and the Arts and Well-being initiative. This work will include designing and implementing use-inspired research studies – from the expected to the ingenious – as well as developing and testing relevant tools to measure, evaluate, and convey the Department’s impact. The successful candidate will be grounded in both artistic and scientific approaches and motivated by outcomes and impact at scale.

Essential Duties and Responsibilities:

Subject to the policies and management direction established by the Vice President for Arts Education, the duties of Arts Education Senior Director/ Director of Research and Impact shall include:

Research Agenda & Impact Strategy

  • Work collaboratively with the teams of Arts Education and Arts and Well-being to develop a department-wide impact measurement and assessment strategy.
  • Develop research goals and objectives that support the theory of change and are met both through the Department’s own research projects and through research partnerships.
  • Keep abreast of emerging research related to the Department’s impact goals and seek to support and apply that research for the good of those goals when appropriate
  • Conceptualize and manage the execution of reports that raise awareness of the Arts Center’s work.

Metrics as a Change Agent

  • Conceive and prioritize projects to develop and disseminate metrics, frameworks, and standards whose widespread adoption can help to scale best practices and quality programs
  • Develop research partnerships in alignment with the Department’s overall goal and objectives for impact
  • Lead the development of data and measurement products that other organizations can adopt to drive the impact of the arts in education and throughout the community

Program Evaluation

The Senior Director/ Director will work with all program teams including external consultants to ensure data gathering and evaluation systems are in place, meet IRB requirements when necessary, and that each program is continually improving and ultimately meeting its intended impact goals and objectives.

  • Oversee data collection, entry, and quality for programs on-campus and in-schools including securing school district and any IRB approvals when necessary
  • Analyze and synthesize quantitative and qualitative data and create systems for using data to provide ongoing feedback and support for program improvement
  • Conduct program observations, interviews, surveys, and focus groups
  • Implement and manage internal systems for conducting ongoing outcomes measurement and assessment
  • Design and develop evaluation plans, choose the most effective methodologies, instruments, and resources, and summarize and present findings

Qualifications & Expectations

  • Commitment to high ethical standards
  • Understanding of Diversity, Equity, and Inclusion implementation including anti-racist practices.
  • A curious self-starter with a proven track record of diving into unknown territory and learning new concepts
  • Outstanding analytical ability and advanced statistical knowledge with the ability to analyze qualitative and quantitative data and extract relevant insights
  • Ability to work in a fast-paced, mission-driven environment
  • Ability to produce high-quality deliverables on time and within budget
  • Superior written and oral communication skills, with the ability to articulate a clear and concise point of view on complicated issues
  • Facility with data visualization and creating compelling data narratives that are accessible to many different audiences
  • Strong project management skills and attention to detail

Additional Details

  • Advanced degree in a relevant field of study
  • 5-8 years demonstrated experience and expertise in putting applied research to use to create social innovation and change through the arts and/or outside of an academic context
  • Five to seven years of senior management experience
  • Proven ability to build and manage high-performing teams, programs, and budgets
  • Experience developing and managing collaborations and partnerships for research, metrics, and assessment endeavors
  • Excellent interpersonal skills, and a proven ability to build trust with team members, school leadership, students, and families.
  • Skilled in SPSS, google suite – especially xls, and CRM platforms – Salesforce a plus.
  • Bi-Lingual preferred, Spanish a plus
  • Willing to conquer the “small tasks” with an understanding of their vital importance in the success of the organization

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter, and salary requirements to jobopportunities@njpac.org with the subject line Senior Dir/ Dir. Research and Impact.

If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Status:              Exempt – Full-Time

Supervises:     Head Ushers and Guest Services Staff

(120 part-time members)

Position Summary:

The House Manager establishes a welcoming experience for all audience members to the New Jersey Performing Arts Center in a professional, customer first environment.  Oversees and coordinates all activities in all of the front of house (FOH) spaces including performances, special events, concessions, and access routes.  Manages the paid and volunteer Guest Services Staff in ticket scanning, directing seating, and program distribution. The position has additional administrative duties related to Guest Services. Position requires a flexible schedule aligned with NJPAC’s performance calendar.

Essential Duties and Responsibilities:

  • Supervise all FOH guest services staff and programs including ushers, ticket takers, scanners, coat check, seating, curbside parking, merchandise counting and reconciliation, program stuffing and distribution for all publicly attended activities.
  • Oversee any FOH emergencies including evacuation of patrons.
  • Manage staff and union usher corps, both paid and volunteer, including hiring, training, scheduling, compensation and support needs, fulfilling all HR requirements as applicable.
  • Assure the preparation and use of all FOH spaces for public access including the staffing of bar/merchandise service, security, housekeeping, production and operational support. Also assure that the public spaces are clean and properly prepared.
  • Assist in training, performance standards, work rules and safety requirements
  • Manage merchandise sales efforts.
  • Maintain NJPAC rules and regulations and compliance with ADA guidelines especially as related to audience safety, access, and comfort.
  • Act as evacuation marshall for performance and other events, supervising and coordinating Head Ushers and Security.
  • Assist guests and artists in answering special requests and resolve problems as necessary
  • Complete all required reports and administrative processes
  • Perform related duties as assigned by management.

Qualifications and Special Requirements:

  • College degree or equivalent.
  • Five (5) years experience with increasing responsibility in theatrical front-of-house operations, preferably in a multi-venue environment or with variable seating experience.
  • Excellent patron relations skills.
  • Must possess a professional and courteous demeanor for all situations.
  • Must maintain a professional appearance at all times.
  • Must be able to work nights and weekends as required
  • Ability to work creatively on several projects at one time.
  • Excellent written and verbal communication skills.
  • Proficient in current rules governed by the Americans with Disabilities Act and health/safety policies (e.g. COVID), as they pertain to audience’s access seating and service.
  • Experience with Ticketmaster ticketing system and scanners helpful
  • Union experience a plus.
  • Knowledge of Microsoft Office Suite, Google Suite and ability to learn on-line database

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line HOUSE MANAGER
If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

SUMMARY:  Front-line fundraiser, new business lead and corporate giving strategist, leading 3 person department responsible for creatively developing multi-faceted partnerships with corporate sponsors, including using sponsorship and philanthropy, with a focus on generating new business and increasing overall corporate contributions from existing donors and new prospects.  As a key member of the Business Development team, you will leverage your knowledge, skills and experience to manage a deal pipeline and execute business decisions to form new partnerships aligned with organization strategy.

 

PARTNERSHIPS AND GROWTH (AKA NEW BUSINESS)

  • Working across departments, engage with senior leadership to create and implement a growth and partnership strategy that drives significant new corporate revenue to NJPAC and advances the organization’s ability to achieve impact.
  • Proactively leverage NJPAC Board, Women @ NJPAC board and leadership committees to support and advance prospecting and solicitation
  • Attend state and regional industry conferences and events to network, keep abreast of industry trends and raise the profile of NJPAC within the business community
  • Work cross-departmentally to craft unique sponsorship packages that attract sponsors and donors, including mainstage programming, community engagement activities, arts education and real estate development

STEWARDSHIP

  • Oversee current portfolio of approximately $3.6 million from corporate sponsors and foundations giving $5k+ annually (approx. XXX accounts), with a focus on corporate gifts at the $50K level and up, including solicitations, renewals, stewardship, upgrades and fulfillment
  • Creatively steward and upgrade existing sponsors using visits, meetings with CEO/other stakeholders, ticketing, “surprise and delight” perks, invitations to program-related meetings and events, crediting and recognition and benefit fulfillment events
  • Lead planning and implementation of Business Roundtable and Business Partners Committee meetings, including overseeing schedule, conceptualization, and panel engagement. Assign Corporate Giving Manager as needed.
  • Manage Corporate Giving Manager overseeing Business Partners at the $5K-$50,000 level, including the development and execution of strategies to steward and upgrade existing donors and strengthen the pipeline for new gifts at increasing levels
  • Manage Corporate Giving Coordinator handling donor fulfillment, event support, acknowledgements, pledge receivables, reporting and tracking, and donor and sponsor recognition in marketing/public relations collateral and sponsorship grids.

GENERAL RESPONSIBILITIES

  • Responsible for setting the fundraising goals for corporate giving and sponsorship tied to annual fund and any special campaigns
  • Oversee corporate relationships affiliated with NJPAC board members, working closely with department leader, CEO and other senior leadership to define and execute engagement and solicitation strategies

QUALIFICATIONS:

  • Bachelor’s degree required.
  • 7-10 years demonstrated and progressively responsible management experience in corporate sponsorship and corporate giving
  • Strong ability to motivate and develop a team, including fostering a working environment that encourages collaboration, achievement and optimizes team performance.
  • Proven ability to create new opportunities, manage change, lead entrepreneurial growth and execute innovative, sustainable initiatives.
  • Highly motivated strategic thinker with exceptional written and verbal communication skills;
  • Ability to build relationships and consensus across internal teams.
  • Strong financial business acumen
  • Strong sales and networking skills
  • Superior organizational and project management skills.
  • Strong technology skills, including proficiency in Word and Excel. Experience with customer relation software preferred.
  • Familiarity with New Jersey business sector
  • Superior customer service and listening skills
  • Excellent project management with an ability to implement systems and follow-up processes.
  • Ability to manage up and down
  • Self starter, independent and proactive
  • Interest in the arts a plus
  • Analytical and comfort with data and databases
  • Experience with Salesforce or other Fundraising and ticketing software preferred

Please e-mail résumé, cover letter and salary requirements to jobopportunities@njpac.org with the subject line DIRECTOR, CORPORATE PARTNERSHIP
If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

Fellow Opportunities

If you’re a college student or recent graduate, we’d love to hear from you! We can help you gain the experience you need, whether you want to learn about nonprofits, marketing, administration, film/tv, the arts—or whether you’re in the process of figuring out your path. Not only is NJPAC a great resume builder, you’ll meet and connect with staff members who could be incredibly valuable on your career journey.

To inquire: click here for more information