work with us

Do you love the arts?

Are you ready to make a difference?

The diverse team at NJPAC changes lives every day—through our world-class performances, arts education programs, and community engagement activities. Join us and become a part of the cultural renaissance happening in Newark.

A little bit about njpac

  • we care deeply about our nonprofit mission and its impact on our community
  • we’re a passionate team made stronger by our diverse backgrounds and skills
  • we have robust programming for our staff including employee resource groups, book club, wellness initiatives and volunteer opportunities 
  • our offices are located in the thriving cultural district of Newark
  • we’re proud to be an equal opportunity employer 

Open Positions

Department: Development
Status: Full-time, Exempt
Reports to: Director, Corporate Partnerships

The Senior Manager, Corporate Partnerships is a front line fundraiser and key member of NJPAC’s development team who supports the management of corporate giving at the Arts Center. This role is responsible for the identification, cultivation, stewardship and acquisition of new corporate donors – members of NJPAC’s Business Partners program – as well as renewal of current ones in the $5,000 – $50,000 range. Business development experience is a bonus, as this role has a particular focus on retention as well as revenue growth and pipeline building.

The Business Partners program at NJPAC is one of the leading corporate philanthropy programs in New Jersey. The program consists of over 100 organizations from many industries and offers alignment with the country’s most diverse performing arts center and anchor cultural institution in Newark and New Jersey. Corporate members benefit from networking with like-minded business leaders at events like the Business Partners Roundtable, client entertainment, and employee benefits.

Essential Duties and Responsibilities:
● Responsible for meeting annual corporate revenue goal of upwards of $1.6M, which entails management, stewardship and solicitation of small to mid-level Business Partners (approximately 45 accounts currently) at the Encore CircleLevel through Director’s Circle levels ($5,000-$50,000), including renewals, correspondence, acknowledgements and proposals.
● Work with the Director, Corporate Partnerships to identify potential corporate sources of support and implement strategies to generate revenue.
● Manage and grow a portfolio of corporate donors and prospects. Be an active frontline fundraiser in the cultivation, solicitation, and stewardship of corporate donors.
● Oversee cultivation and stewardship of Business Partners with the focus of increasing gifts, building value and a pipeline of corporate prospects.
● Implement strategies to generate a pipeline of qualified prospects, new Business Partners, and sponsors.
● Lead the production of Business Partner Roundtables (BPRTs), approx. 4 per year, including panel curation, speaker outreach and management, strategies for growing attendance of and value for prospects and current Business Partners, and working closely with the Coordinator, Corporate Partnerships on execution of event logistics and marketing.
● Oversee administration of the Business Partners Committee, a select group of
individuals from Business Partner companies who inform on the BPRTs. This includes scheduling 2-3 meetings per year, creating meeting agendas, engaging and communicating with each of the committee members, identifying new potential members, and working with the Coordinator, Corporate Partnerships to document meeting notes and organize meeting logistics.
● Write grant applications and reports as necessary for corporate foundation partners.
● Work closely with Women@NJPAC and the internal Development teams to engage Business Partners with opportunities for special fundraising events (i.e. Spotlight Gala and Spring Luncheon).
● Partner with the Director, Research and Prospect Management to identify new prospects.
● Support special projects related to corporate donors when necessary.
● Perform other position-related duties as assigned.

Other Attributes:
● Minimum five years demonstrated business development or fundraising experience in a professional sales or development position.
● A self-starter with a proactive, results-oriented work style
● At ease in a fast-paced, entrepreneurial and ever-evolving environment
● Effective communication skills, both written and verbal, and interpersonal skills
● Team-oriented, with proven ability to collaborate; good listening skills
● Exceptional attention to detail
● Highly motivated strategic thinker
● Ability to build relationships and consensus across internal teams
● Excellent organizational and time management skills
● Proficiency in Microsoft Suite (Word, Excel, PowerPoint, etc.), Adobe Acrobat
● Experience with Salesforce software preferred
● Interest in the arts a plus
● Commitment to the mission and values of NJPAC
● Bachelor’s degree or equivalent

NJPAC offers a hybrid working environment, this is not a fully remote position. Candidates must be able to work in-person in Newark. This position requires working occasionally outside of standard business hours – morning, evening and weekends.

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “Senior Manager, Corporate Partnerships”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

Department:  Arts Education

Reports To:    Senior Manager, Programming & Performances

Status:            Non-Exempt, Full Time

Supervises:   N/A

Position Summary:

The primary responsibility of the Coordinator of Arts Education Performances is to support and assist in the development and delivery of high-quality in-person and virtual Arts Education Performances. This position will work in direct support of the Senior Manager, Programming & Performances and in collaboration with all members of the Arts Education team to effectively support the implementation of the Arts Education performances with a concentration of, but not limited to, student performances, SchoolTime/ assembly sales and logistics, and client events.

Essential Duties and Responsibilities:

Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Coordinator, Arts Education Performances shall include but are not limited to:

  • Coordinate SchoolTime reservations,  Virtual and In-person, including all Salesforce database management, invoicing, general correspondence for the division to ensure a smooth customer service experience for schools and districts.
  • In partnership with Senior Manager, Programming and Performances, serve as AED liaison with Front of House Staff during SchoolTime Performances, which includes confirming school reservations, providing ticketing information to the Guest Services Team, greeting all schools day-of performance and working with Guest Services Team to troubleshoot potential issues.
  • Assisting with Teacher Resource Guide creation with curriculum team, including participation in Curriculum writer interviews and meetings, managing communication logistics regarding deadlines proofreading and working with curriculum to disseminate guides
  • Artsvision maintenance and event document generation for smaller events, internal meetings.
  • Manage and organize recordings for all student shares including some light video editing work.
  • Advance and execution of smaller Arts Ed recitals and select virtual events with direction by Senior Manager, Programming and Performances.
  • Creation and generation of letters of agreements for all Performance area events including Artist Development Program and short term rentals as requested.
  • Reconciling and submitting weekly payroll for all Performance area events.
  • Participate in departmental activities, conferences and conventions with Manager, Sales, Marketing and Retention on a as needed basis.
  •  Perform general administrative and office duties including meet/greet deliveries, filing, faxing, correspondence, answering phones, returns calls, mail retrieval, setting meetings, preparing materials for meetings and ordering supplies.

Qualifications

  • Minimum 3 years working experience in Theater,  a related field or transferable work experience (arts education, applied theater, theater for young audiences, theater management, etc.) 
  • BA or BFA in the Arts and/or in hospitality, communications, public relations, arts education or commensurate experience.
  • Must have strong organizational skills with an attention to detail
  • Ability to work in a fast-paced setting and team environment
  • Ability to manage multiple tasks and demonstrate grace under pressure
  • Strong interpersonal skills and successful experience working and interacting with diverse populations of students, faculty and staff
  • Strong computer skills and strong working knowledge of Microsoft Office and Google Docs
  • Present a professional demeanor that appropriately represents the mission and values of NJPAC.
  • Must pass pre-employment background investigation including but not limited to employment history and criminal background check

Preferred Qualifications

  • Background in Theater Management, Stage Management, or Company Management
  • Experience with Salesforce, and/or Arts Vision
  • Experience and/or coursework in the performing arts, including music, theater, dance and/or other arts-related field.
  • Spanish or Portuguese fluency a plus

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “Coordinator, Arts Education Performances”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

Position Summary: NJPAC Teaching Artists are professional artists and educators who teach a variety of arts disciplines in various environments across the state of New Jersey. Our programs are offered virtually, on-site and to schools, community centers and childcare centers throughout New Jersey. All TAs are paid for ongoing training opportunities as well as all meeting and planning time.

NJPAC Teaching Artists are on-call employees. Work fluctuates based on season, sales and TA availability.

Pay Rates: Facilitation $50-$80/hr, Meetings and Training $28.35/hr, Documentation $13/hr

 

We are currently prioritizing the following opportunities:

Dance: Musical Theater choreographers, Creative Movement

  • Creative Movement: use the elements of dance and movement to engage elementary students to support storytelling and literacy development

Hip Hop: Emcee’ing, Beatboxing, DJ’ing, Music Production, Graffiti, Dance 

Music: Recorder, Beginning Band

Professional Development Facilitators: All Artistic Disciplines

 

Essential Duties and Responsibilities include:

  • Facilitate workshops, residencies, and/or Saturday and summer classes that are developmentally appropriate, focus on the whole student and build social-emotional learning in addition to artistic learning goals
  • Create curriculum outlines and lesson plans that embody the goals of NJPAC’s program(s)
  • Share curriculum outlines with NJPAC staff, classroom teachers, and school administration
  •  Communicate with NJPAC and school staff regarding all aspects of programming
  • Participate in paid meetings and training at NJPAC
  • Travel to and work in all types of schools, on-site programs, and community settings across New Jersey. Some opportunities may be available for virtual options.

Qualifications and Special Requirements:

  • Bachelor’s degree in the arts, education or arts-related field, or equivalent experience
  • Professional experience in a performing art form and/or as a teaching artist or educator
  • Experience working with diverse populations and ages
  • Foundational understanding of healing centered, culturally responsive, anti-racist and/or social-emotional learning
  • Strong classroom management skills
  • Strong oral and written communication skills in order to interact with students, classroom teachers, school administrators, and NJPAC staff
  • Willingness to travel to and teach in various school settings in New Jersey
  • Willingness to attend meetings, training, and complete paperwork in addition to teaching classes
  • Reliable transportation
  • Required background check & fingerprinting clearance and must be fully vaccinated for COVID-19

No phone calls please. Candidates selected for audition and interview will receive a verbal or written response including a request for a sample lesson plan. Auditions and interviews are slated to happen in April. Applications are accepted on a rolling basis but we will only conduct interviews three times a year in an effort to provide cohort training within the first month of on-boarding. To be considered for the Spring round of recruitment, please submit your application by April 12

For this position, please apply HERE

NJPAC is an Equal Opportunity Employer 

Department:             Finance

Reports To:               Vice President, Finance

Status:                       Exempt–Full Time

Supervises:               Senior Accountant Payroll and Senior Financial Analyst.  Indirectly supervises Staff Accountants for Accounts Payable and Accounts Receivable

Position Summary:

The Assistant Vice President leads core financial processes, including the annual operating budget and monthly projection updates with stakeholders.  Manages the overall administration of the Finance Department, directly supervises both payroll and financial analysis functions.

Essential Duties and Responsibilities:

Oversees payroll functions:

  • Reviews weekly and bi-weekly payroll inputs for appropriateness and accuracy
  • Reviews and approves weekly and monthly payment requests for employee related expenses (i.e.: medical, 401k contributions, union dues, benefits, etc.)
  • Provides salary data to outside unions as requested.
  • Acts as Administrator for ADP security profiles, Time & Attendance portals, timeclocks, etc.
  • Liaison with People & Organization Department for key projects and compliance (ACA, benefits, exec comp, etc.)
  • Prepares required employee data as requested by government or state agencies

Manages the annual budget process and subsequent monthly projections

  • In this role must demonstrate the ability to synthesize data across departments, compiling various data to have a greater understanding of year end estimates
  • Create timelines & worksheets for budget owners to produce an accurate and reasonable budget; while adhering to tight deadlines
  • Interpret monthly trends to determine opportunities/risks
  • Meets regularly with individual business areas to discuss changes or issues – keeping a pulse on financial impacts
  • Manages detailed performance changes monthly working closely with Financial Analyst and Programming team, with the ability to keenly monitor progress towards budget goals and risks
  • Works closely with senior team to develop strategies to achieve a breakeven budget
  • Provides a monthly updates to VP Finance and CAO to discuss progress against budget
  • Provides accurate internal P&L documents both monthly and at year end
  • Ensures adherence to required deadlines

Plan Administrator for NJPAC’s 401k and 457b plans

  • Assumes full responsibility for managing the 401K plan, acting as the liaison between NJPAC, the 401K provider, ADP and the plan advisor.
  • Maintains retirement plan compliance
  • Conducts mid-year and end of year testing requirements
  • Assures monthly match calculation
  • Monitors plan operations (i.e., rollovers, loans, accuracy of contribution data, enrollment)
  • Oversees yearly 401k plan audit and serves as primary contact to auditors
  • Reviews and verifies annual 5500 preparation filing for accuracy
  • Arranges and conducts quarterly Retirement Committee meetings

Supports general accounting functions, which include the following:

  • Supervisory experience in Accounting:
  • Approves banking and wire transfers, reviews journal entries for accuracy before posting.
  • Assist with monthly accounting close and annual year-end processes. Reviews prepared account reconciliations, and provides guidance on adjustments needed
  • Assists in Finance workflow improvements and SOP documentation
  • Performs special projects and other duties that may be assigned by the VP, Finance

Qualifications and Special Requirements:

  • Bachelor’s degree in Finance/Financial Analysis, Accounting or related field
  • Minimum of eight (8) years of general accounting experience with at least five (5) years in a supervisory or managerial capacity
  • Significant experience working with ADP and managing the payroll function and the complexities that come with it
  • Strong knowledge of non-profit GAAP accounting and reporting
  • Strong knowledge of MS Excel and PowerPoint
  • Good working knowledge of MS Dynamics Accounting System or similar program
  • Demonstrated experience leading an effective team to create synergy by clearly communicating priorities
  • Operates well in both high level and detailed realms; ability to plan ahead
  • Strong attention to detail, submitting work of the highest quality

Personal Attributes:

  • A self-starter with a results-oriented and productive workstyle, at ease in a fast-paced, highly visible, entrepreneurial and ever-changing environment
  • Unimpeachable integrity and ethical behavior; strong ethical sense to handle confidential and sensitive information in a discreet manner
  • Commitment to the mission and values of NJPAC
  • Empathetic listener and communicator: Effective communication skills, ability to clearly articulate knowledge and lead an effective team
  • Skilled in assessing employees’ strengths and areas of development, and helping them recognize and fulfill their potential to grow
  • Excellent organizational and management skills, with proven ability to collaborate and lead by example
  • Ability to keep track of and handle multiple projects and deadlines

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “AVP, Finance”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

Department: Marketing 

Reports To: Director, Ticket Sales & Service 

Exempt – Full Time 

Position Summary: 

The Associate Director of Ticket Sales and Service reports to the Director of Ticket Sales & Service and has overarching responsibility for the Box Office and Customer Service functions that service all customer segments of the New Jersey Performing Arts Center. Working with the Director and Senior Director of Ticket Sales & Service, the Associate Director will implement the sales and service strategy for multiple channels and is responsible for operationalizing those strategies with a superlative level of customer service. 

Essential Duties and Responsibilities: 

Management

  • Manages the day-to-day activities of the Box Office 
  • Manages all aspects of performance operations of box office, daily drawer reports and prepares checks and cash for deposits 
  • Reconciliation of daily cash and checks for bi-weekly cash pickup.
  • Monitors Box office cash advance/ request cash payment for the Artist at the request of Finance and Programming. 
  • Manages the ticket needs per department. Maintains record (electronic and /or paper) for these requests. 
  • Manages the refund process to ensure accurate and timely processing of refunds, exchanges, check requests and on account credit 
  • Manages said process implementation and ad hoc projects to ensure exemplary customer service 
  • Manage the timely completion of all box office activities such as order processing, customer call backs, and charge back reconciliation and maintain tracking records for these. 
  • Management of all equipment including scanners etc. 
  • Works with House management to complete tier closures and guest seating relocation communication at the request of the programming 
  • Inform Management staff of performance cancellations/date changes and implement best practices to inform guest in a timely manner 

Policy Compliance

  • Establish the mechanisms and operational structure that ensures the Box Office functions in complete compliance with all fiduciary and legal requirements. 
  • Fiduciary responsibilities include oversight of all accounting for daily receipts, deposits and cash handling. 
  • Maintain current and archive files to accommodate audit requirements.
  • Provide accurate box office reports and supporting documentation to facilitate show settlements. 
  • Ensure controls are developed and followed within ticket services operations.
  • Duties also include ensuring website customer service and selling policies and procedures are aligned with NJPAC policies. 

Staffing 

  • Establish staffing plans to meet customer demand of the Box Office.
  • Establish and maintain a managerial/administrative staff to ensure the efficient operation of the department. 
  • Ensure implementation and management of NJPAC Personnel policies and procedures. 
  • Implement a structured development plan for all supervisory personnel.
  • Manage the payroll for part time and casual box office staff to ensure budget compliance 

Budgeting and Reporting 

  • Track and report on achievement of budget goals. 
  • Oversee creation of reporting process to collect and report supplier performance. 
  • Report on night and weekend issues that may need resolution from ticketmaster 

Order Processing 

  • Maintain and constantly improve the processes associated with ticket order fulfillment internally 
  • Ensure the timely and accurate processing of all customer ticket orders

Mail Fulfillment 

  • Ensure accurate and timely processing of customer tickets via mail at box office. 
  • Ensure accurate and timely processing of special mass mailings for various NJPAC departments 

Process 

  • Document methods and procedures for each functional area that supports sales and customer service 
  • Develop and document key process steps with major outputs and interface requirements

Qualifications and Special Requirements:

  • Bachelor’s Degree in Business, Communications, Marketing or related course work, or equivalent work experience. 
  • 5+ years of management/supervisory and cash management experience.
  • Box office and call center background is a plus. 
  • Outstanding leadership and customer service skills. 
  • Proficient in windows environment; word, excel, access.
  •  Must be available to work evenings, weekends and holidays if conditions require it.

 

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “Associate Director, Box Office”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

Position Senior Director, Faculty and Creative Practice
Department: Arts Education
Reports To: Vice President
Status: Exempt / Full-Time
Supervises: Associate Director of Professional Learning and Training and Program Directors

Position Summary:
The New Jersey Performing Arts Center, Arts Education Department is seeking a Senior Director of Faculty and Creative Practice. The position is responsible for the artistic expression across department programs and, through that lens, develop pedagogy, curricula, training and initiatives that align with the department’s vision and guiding principles. The goal is to strengthen the community of artists, teachers, students, families and community members to establish a creative hub that promotes innovation and art making. The position will research the intersection of artistic practice, the classroom, and the community, specifically in jazz, theater, hip hop arts and culture, arts integration, and early childhood for PreK – high school. The Senior Director of Faculty and Creative Practice will possess and cultivate a faculty who develop a deep understanding of community-embedded art initiatives, collaborative cultural approaches, and inclusive arts education practices. In direct support of the Vice President and in collaboration with the other department
Directors and the Faculty Leads, the Senior Director of Faculty and Creative Practice will develop a participatory community for creative artistic and educational practice placing NJPAC and the Arts Education Department at the center of innovation, leadership, and excellence.

Essential Duties and Responsibilities:
Subject to the policies and management directions established by the Vice President for Arts Education, the duties of the Senior Director of Faculty and Creative Practice shall include but are not limited to:

Program Development (40%)
● In collaboration with the Vice President, develop a creative and educational research agenda, including general operating plans and annual goals, objectives, and priorities for faculty leads and the breadth of the department programs.
● Lead the design and development of creative engagement, arts educational, and learning opportunities for programs and training that:
o Align with the Department’s Mission, Strategic Plan, and broader organizational
priorities
o Leverages the assets of the Department
o Create visibility for Arts Education through innovative art-making and educational
approaches
o Incorporate instructional best practices to achieve optimal learning outcomes for
various stakeholders, including children, students, teachers, and community
members.
o Are feasible within organizational constraints and goals
o Reflect and enhance performing arts genres and the diversity and breadth of
contemporary issues
o Educate, inspire, and engage a broad range of students, faculty, and audiences
through a variety of program offerings, formats and platforms
o Drive participation, strengthen faculty and student experience, and deepen
connections to the varied communities of Newark in particular
● Think holistically about department programs and creative initiatives to make
informed choices about program creation and enhancements
● Spearhead creative initiatives to engage diverse communities.
● Establish an arts education faculty community that cultivates creative artistic
practices and/or scholarship that reflect inclusive excellence in the approaches to
creative research and arts education.

Program Management (40%)
● Cultivating a faculty community that sustains high retention and possesses a deep understanding of NJPAC teaching philosophy, excellent teaching practices, creative thinking and artistry, and strong collegiality.
● Responsible for maintaining a full and diverse roster of faculty.
● Work with Human Resources to recruit, hire, and onboard necessary faculty.
● In collaboration with the Senior Manager of Professional Development and Training, design and execute necessary training for the faculty to ensure knowledge of contemporary artistic approaches and sound pedagogical practices, including anti-racist, trauma-informed, and culturally responsive approaches.

● Further develop, build, and manage partnerships with external stakeholders—cultural institutions, educational professionals, community groups & leaders, government agencies

●Monitor and measure the success and impact of programs and faculty teaching and artistic works.
● Develop marketing strategies for programs in collaboration with Marketing and
Communications staff so programs achieve maximum reach and educational impact

●Ensure market material accurately reflects the creative and educational goals of the programs.

Financial Management (20%)
● Create annual program budgets that align with department goals, priorities and strategic plans.
● Responsible for maintaining program expenses, ensuring accuracy and alignment with assigned budgets.
● Approve payroll hours, and track vendor contract invoicing and payments.
● Work with the Development team to apply for funding opportunities from individual, government, foundation, and corporate sources.
● Manage donor visits and provide necessary reports for funders.

Qualifications and Special Requirements:
● A significant artistic record, demonstrated by the creation and production of 15 + original works with youth or original professional works.
● A robust creative research portfolio and a fully developed perspective and practice regarding teaching and creating.
● Possess an active creative practice grounded in innovative performance, deep community engagement or creative placekeeping.
● An exceptional artist-teacher with 10+ year teaching experience and who is able to build upon the department programs and the creative strengths of the faculty.
● Strong understanding of Diversity, Equity and Inclusion implementation including anti-racist practices.
● Demonstrated dedication to the sustainability of art and culture in our society, as well as committed to social justice.
● At least six (6) years experience in a leadership and administrative capacity responsible for producing, presenting, managing staff, and budgeting arts training projects and performing arts events for an arts center or presenting organization.
● A broad and deep understanding of creative and innovative practice in performing arts presentation, production, and/or arts education.
● Demonstrated ability to create educational programs and pedagogy grounded in a creative work and process.
● A background as a teaching artist is preferred, and an interest in and ability to
participate in curriculum development, design, and revision is required.
● A significant interest in transdisciplinary collaboration and knowledge and appreciation of various forms of the performing and experimental arts.
● A track record of performing and/or presenting in conventional and non-traditional forums.

●Extensive experience in supervising staff and faculty including conducting evaluations and annual reviews.
● The capability to attract, mentor, and support exceptional faculty and students is essential.
● Knowledge of the current trends and transformations in the artistic professional landscape and educational industries.
● An openness to sharing with and receiving from, others -ideas, experience and knowledge.
● Superb organizational and communication skills, and detail orientated, and flexible.
● A love of teaching and learning and a strong belief that successful artists must have strong skills in entrepreneurship and management.
● Bi-lingual preferred, Spanish a plus
● Willingness to take on additional responsibilities as requested. Some evening and weekend hours required.
● Demonstrated command of computer skills including Salesforce and databases and specifically Microsoft Suite is required.
● Masters or Master of Fine Arts (MFA) or be able to demonstrate knowledge and expertise in a comparably rigorous, culturally or artistically-specific manner.

Please e-mail résumé/CV, cover letter, artist statement and teaching philosophy to
jobopportunities@njpac.org with the subject line SR. DIR FACULTY,CREATIVE PRACTICE.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

Job Title:          Graphic Designer

Department:      Marketing

Reports To:        Art Director

Status:               Exempt— Full Time

Position Summary:

The Graphic Designer is responsible for collaborating to produce consistent work across the NJPAC brand and NJPAC’s various departments. Work would include, but not limited to, designing and producing program books, brochures, journals, digital ad campaign and social media assets. The job requires an ability to work across a range of media to create designs that effectively communicate the needs of the organization. The Graphic Designer will also with very close with the Creative Services team.

Essential Duties and Responsibilities:

  • Design marketing and collateral materials to promote events.
  • Execute designs in digital, and print and prepare for final output and production.
  • Produce work that demonstrates a high level of creativity, skill and attention to detail.
  • Work closely with the Art Director and Senior Designer.
  • Ensure all print and digital assets meet media requirements.
  • Assist in implementing, maintaining and organizing materials on server and digital asset management system.
  • Excellent presentation and communication skills.

Qualifications and Special Requirements:

  • Bachelor’s degree in graphic arts preferred
  • 2-3 years experience required.
  • Strong typography and design skills
  • Knowledge of how brand design works.
  • Advance knowledge of MAC platforms, including the Adobe Suite (InDesign, Photoshop, Illustrator). Adobe Premier and After Affects is a plus but not essential
  • Knowledge of HTML, Email design, Plus a working knowledge of print procedures and production.
  • Ability to work well independently, as well as within a team.
  • Ability to complete time-sensitive projects in a fast pace environment.

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “Graphic Designer”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

The Role:                    SVP and Chief Administrative Officer (CAO)

Location:                    Newark, NJ

Reports To:                 President and Chief Executive Officer

Supervises:                 VP & Chief Financial Officer; VP & Chief Technology Officer; VP & Chief People Officer; Executive Assistant

The New Jersey Performing Arts Center (NJPAC) is the premier anchor cultural institution in the state, distinguished not only by the world-class performers presented on its stages but by an extensive arts education program, robust community engagement initiatives that bring the arts into parks, schools, libraries and houses of worship across Greater Newark, a track record of developing new productions that tour the country; and a multifaceted mission that emphasizes the revitalization of its home city, Newark, through the power of the performing arts.

In this, its 25th anniversary season, the Arts Center is growing in exciting new directions as it expands its work with the construction of a school for its arts education programs and professional rehearsal studios for the development of new work; new partnerships with community groups; and the redevelopment of its extensive riverfront campus into a live-work-play neighborhood that includes homes, restaurants, shops and arts venues.

Thanks to unique broadcast capabilities, the Arts Center’s theaters are a favored venue for television and film production, with Netflix, HBO, BET, and others filming multiple projects here. In addition, NJPAC was central to the establishment of the Lionsgate Newark TV and film studio, and will be continuously engaged with the studio upon its construction in 2024.

NJPAC has attracted more than 10.5 million visitors since opening its doors in 1997 and has reached almost two million children and families through its education and community programs. The Arts Center also offers multiple public forums for civic discussion (including everything from community conversations about social justice to New Jersey’s gubernatorial debates) and is proud to serve as a leading venue for corporate gatherings, charitable events and graduation ceremonies for many New Jersey universities.

NJPAC prioritizes diversity, equity and inclusion in every aspect of its mission, attracting the most diverse audiences and programming lineups in the country. Performers who have appeared in the acoustically superb, 2,800-seat Prudential Hall, the largest of its theaters, include Joshua Bell, Aretha Franklin, Yo-Yo Ma, George Clinton, Alvin Ailey American Dance Theater, Stephen Colbert and Jerry Seinfeld, among many others.

Position Summary:

The Senior Vice President and Chief Administrative Officer (CAO) is the senior executive responsible for the Arts Center’s business affairs. The CAO supervises the three C-Suite executives who manage the Arts Center’s finances, technology and human resources. In addition, the CAO has primary accountability for legal affairs, including management of all outside counsel. The CAO provides leadership and governance for enterprise-wide strategic and functional activities, works with department heads across the business, and devises policies to meet organizational goals. The CAO is a member of the executive management team for the organization and has a detailed understanding of the inner workings of the organization and its departments, especially finance.

Key Responsibilities:

Financial:

Provide strategic leadership and general oversight to the financial department with a particular focus on:

– GAAP reporting

– Cash management and liquidity

– Financial forecasting and strategic financial planning

– Grant and financial compliance

– Risk management

  • Partner with CEO and Executive Producer to create new programs, real estate

development, and fundraising strategies

  • Implement strategies and systems to improve financial performance
  • Schedule and manage NJPAC committees:
  • Investment Committee
  • Operations and Finance Committee
  • Audit Committee

Strategy:

  • Translate CEO and Board guidance into a clear strategic roadmap and revisit plans with leadership as needed
  • Orchestrate and define operating model transformations to support the enterprise
  • Foster organization-wide stakeholder engagement and alignment across practices and priorities
  • Socialize strategic objectives to enterprise leadership and support development and validation of individual functions, strategic plans and roadmaps
  • Track high-level progress of strategic initiatives, flag risks to major milestones, escalate as needed
  • Prioritize activities requested by the Executive Committee and materials for leadership

Functional Processes:

  • Full oversight and supervision of NJPAC executives responsible for Finance, HR and IT
  • Member of executive leadership team providing guidance and planning for strategic initiatives, administrative policies and business planning
  • Oversight of budgeting and target-setting in relation to individual functions
  • Provide guidance for escalated operational issues across functions
  • Manage a team of employees, contractors, and strategic partners, including oversight of contractor/partner relationships and Service Level Agreements, staff satisfaction metrics, learning/training opportunities, and retention.

Business processes:

  • Assist in management and planning of Board & Committee materials, primarily working with Senior Director of Strategic Initiatives and Institutional Governance and CEO
  • Provide guidance to CEO on annual compensation, performance, and hiring needs
  • Influence organizational governance, policies, and staff development
  • Contribute to important fundraising strategies and pitches as needed

Legal:

  • Set and enforce policy as to when outside counsel should be consulted, and the choice of firms
  • Review major legal documents to ensure compliance with NJPAC policy and advice from outside counsel
  • Manage contracts and billing with law firms
  • Manage key contract negotiations, including working with outside counsel to develop contracts

Key Decision Rights:

  • Co-own strategy management and planning with CEO
  • Risk management and compliance
  • Set annual strategic dashboard targets, and evaluate results
  • Socialize strategic priorities throughout the enterprise
  • Target setting, forecasting, and reporting
  • Direct oversight of IT, Finance and HR, including ultimate accountability for Finance

Professional Experience:

  • Minimum 10+ years in senior leadership roles
  • Minimum 5+ years as a CFO
  • Minimum 5+ years in the non-profit sector (experience at a performing arts center is a plus, but not a requirement)
  • Experience directly operating or supervising Finance, HR and IT functions in high-performing organizations
  • Strong finance expertise, including an understanding of IRS regulations as they pertain to non-profits, experience working with auditors, understanding of budgeting, projections, board reporting and business planning
  • Strong HR expertise, including experience working in complex organizations with a diverse workforce, understanding of labor laws, and experience in developing HR policies
  • Excellent IT expertise: Knowledge of databases (Salesforce a plus), financial systems, network infrastructure, cybersecurity, and common user applications such as Microsoft and Google. Experience with donor databases (such as Raiser’s Edge) is a plus
  • Basic knowledge of business law, including experience reviewing business contracts from a business-terms perspective and experience managing outside counsel
  • Develop strong relationships with senior management, external partners and stakeholders

Personal Attributes:

  • Unimpeachable integrity and ethical behavior; strong ethical sense to handle confidential and sensitive information in a discreet manner
  • Commitment to the mission and values of NJPAC
  • Functional knowledge: Ability to generate and oversee actionable and impactful strategy that effectively engages the organization to achieve strategic milestones
  • Analytical prowess: Superior analytical skills for developing insights and recommendations from data
  • Industry and business knowledge: Deep knowledge of non-profit business operations; strong business operations, budgeting, and management skills
  • Empathetic listener and communicator: Effective executive communication skills, ability to clearly articulate vision and lead effective teams across the enterprise; capacity to listen without an agenda; bring valuable insights
  • Coaching and development: Outstanding interpersonal abilities; skilled in assessing employees’ strengths and weaknesses, and helping them recognize and fulfil their potential in a gracious manner
  • Leadership capabilities: Excellent organizational and leadership skills, ability to strong function collaboration and lead by example; strong project management and talent management experience
  • A self-starter with a results-oriented and productive workstyle, at ease in a fast-paced, highly visible, entrepreneurial and ever-changing environment

Education:

  • Bachelor degree or above (MBA preferred)
  • Preferred Major: Business Administration or a related major

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “SVP and Chief Administrative Officer (CAO)”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

Performance-based Ushers are needed for NJPAC 2023-2024 Season (weekly hours worked vary between 4 and 24). Starting rate for all Ushers is $15/hr. Ushers will be scheduled according to availability, skill set and performance calendar. This position is a Union job.

Responsibilities: 
 Must be friendly, polite and enthusiastic.
 Assist Head Usher with special requests as needed.
 Assist patrons by scanning tickets, greeting and escorting patrons to their seats, distributing programs, and attending to guests with special needs

Qualifications and Special Requirements: 
 High school diploma or equivalent preferred.
 Flexible hours; Weekend availability required
 Experience in guest/customer service or hotel/hospitality industry
 Ability to anticipate and fulfill the needs and concerns of guests.
 Possess a sensitive, friendly, engaging personality, and polished demeanor.
 Must be able to stand for long periods of time

Deadline for submitting resumes is Wednesday, May 31, 2023.  No phone calls please. Please e-mail résumé to jobopportunities@njpac.org (be sure to note the job title in the subject line of your e-mail).  Your application will be reviewed and if we are interested in pursuing your candidacy, you will receive an invitation via email with more details regarding an interview. Candidates who have not received an invitation will not be interviewed.

The New Jersey Performing Arts Center (NJPAC) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws.

An applicant with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and other state or other local laws.  A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship.

Must be fully vaccinated for COVID-19. NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to applicant’s first day of work.

Please e-mail résumé to jobopportunities@njpac.org with the subject line USHER. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Department:                   Development

Status:                             Full-time, Exempt

Reports to:                     Director, Major Gifts

About NJPAC:

NJPAC is America’s foremost urban presenter of arts and entertainment. We are committed to hiring a diverse and equitable staff as part of our mission to lead effectively in arts education for children, to convene useful and enlightening civic events, and to be a catalyst for economic development in our home city of Newark, NJ.

Opportunity:

Reporting to the Director, Major Gifts,  the Senior Manager, Individual Giving will manage a personal portfolio of individual donors giving $650 – $5,000 for NJPAC programs and operations. Entrepreneurial and proactive, this role supports a best-in-class engagement and stewardship program to build and deepen premium relationships, retain and upgrade philanthropic support, create a seamless and value-driven donor experience leveraging NJPAC’s artistic excellence, and advance an institutional narrative focused on impact, outcomes, and access. This role serves as a senior member of a high-performing, adaptive team of fundraising professionals.

Essential Duties and Responsibilities:

  • Oversee and grow the NJPAC Champions Program, a mid-level giving program with approximately 180 donors giving between $650 – $4,999 including solicitations, renewals, stewardship, upgrades and fulfillment. Responsible for helping to set and then meet fundraising goals tied to annual fund and any special campaigns.
  • Work closely with the Membership Manager on yearly projections and all Membership appeals including renewals, calendar year end, fiscal year end, and any special fundraising appeals throughout the year.
  • Develop personal relationships with donors that lead to personal solicitations; assign solicitations to and support CEO and senior management as necessary to close gifts.
  • Creatively steward and upgrade existing sponsors using personal visits (5-10 personal touches to donors/prospects monthly), organizing meetings with CEO/other stakeholders, using ticketing, “surprise and delight” perks, invitations to program-related meetings and events, crediting and recognition and benefit fulfillment events.
  • Manage correspondence, acknowledgements and proposals for donors.
  • Work with research and membership to identify members giving ($650-$4,999) with capacity to give at higher levels, and create engagement strategies designed to steward donors and maximize upgrades and conversion.
  • Develop strategies to steward donors and optimize engagement to help expand the individual giving pipeline.
  • Work with Managing Director of Women@NJPAC to develop new, sustainable strategies to effectively integrate Women@NJPAC donors and prospective donors into regular fundraising efforts.
  • Work with prospect researcher to parse wealth screening data to isolate, qualify and activate strategies to engage and solicit high wealth individuals within the database.
  • Update and maintain donor records with contact information, biographical updates and coding, including Women@NJPAC donors.
  • Manage and/or attend evening and weekend events and perform other duties and assist in special projects as assigned.
  • Supervise the Membership Manager and Coordinator, Major Gifts.

Qualifications:

  • 3-5 years development experience, effectively stewarding and fundraising from individual donors, in progressively more senior positions.
  • Bachelor’s degree required.
  • Highly motivated strategic thinker with exceptional written and verbal communication skills across a range of formats – including emails, letters, proposals, and progress reports.
  • Ability to build relationships and consensus across internal teams.
  • Superior organizational and project management skills.
  • Strong technology skills, including proficiency in Word and Excel. Experience with customer relation software preferred.
  • Superior customer service skills and follow-up skills.
  • Ability to project manage and prioritize.
  • Excellent project management with an ability to implement systems and follow-up processes.
  • Ability to manage up and down.
  • Self-starter, independent and proactive.
  • Interest in the arts a plus.
  • Analytical and comfort with data and databases.
  • Experience with Salesforce or other Fundraising and ticketing software preferred.
  • Evening/weekend work required.

To apply:

Send resume and cover letter via email to jobopportunities@njpac.org, with a subject line of “SENIOR MANAGER, INDIVIDUAL GIVING”. If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Proof of vaccination is required prior to the applicant’s first day of work.

NJPAC is an Equal Opportunity Employer

NJPAC Arts Education

NJPAC has the largest arts education department in the state, serving nearly 112,000 families and students in grades Pre-K through 12; approx. 74% of participating students attend Title I schools. Programs include on-campus and in-school performances, artist-in-residencies, after-school and summer arts training, and professional development for teachers.

Position Summary:

The Senior Director/ Director of Research and Impact is responsible for creating and implementing the research agenda and impact assessment strategy for the Arts Education Department and the Arts and Well-being initiative. This work will include designing and implementing use-inspired research studies – from the expected to the ingenious – as well as developing and testing relevant tools to measure, evaluate, and convey the Department’s impact. The successful candidate will be grounded in both artistic and scientific approaches and motivated by outcomes and impact at scale.

Essential Duties and Responsibilities:

Subject to the policies and management direction established by the Vice President for Arts Education, the duties of Arts Education Senior Director/ Director of Research and Impact shall include:

Research Agenda & Impact Strategy

  • Work collaboratively with the teams of Arts Education and Arts and Well-being to develop a department-wide impact measurement and assessment strategy.
  • Develop research goals and objectives that support the theory of change and are met both through the Department’s own research projects and through research partnerships.
  • Keep abreast of emerging research related to the Department’s impact goals and seek to support and apply that research for the good of those goals when appropriate
  • Conceptualize and manage the execution of reports that raise awareness of the Arts Center’s work.

Metrics as a Change Agent

  • Conceive and prioritize projects to develop and disseminate metrics, frameworks, and standards whose widespread adoption can help to scale best practices and quality programs
  • Develop research partnerships in alignment with the Department’s overall goal and objectives for impact
  • Lead the development of data and measurement products that other organizations can adopt to drive the impact of the arts in education and throughout the community

Program Evaluation

The Senior Director/ Director will work with all program teams including external consultants to ensure data gathering and evaluation systems are in place, meet IRB requirements when necessary, and that each program is continually improving and ultimately meeting its intended impact goals and objectives.

  • Oversee data collection, entry, and quality for programs on-campus and in-schools including securing school district and any IRB approvals when necessary
  • Analyze and synthesize quantitative and qualitative data and create systems for using data to provide ongoing feedback and support for program improvement
  • Conduct program observations, interviews, surveys, and focus groups
  • Implement and manage internal systems for conducting ongoing outcomes measurement and assessment
  • Design and develop evaluation plans, choose the most effective methodologies, instruments, and resources, and summarize and present findings

Qualifications & Expectations

  • Commitment to high ethical standards
  • Understanding of Diversity, Equity, and Inclusion implementation including anti-racist practices.
  • A curious self-starter with a proven track record of diving into unknown territory and learning new concepts
  • Outstanding analytical ability and advanced statistical knowledge with the ability to analyze qualitative and quantitative data and extract relevant insights
  • Ability to work in a fast-paced, mission-driven environment
  • Ability to produce high-quality deliverables on time and within budget
  • Superior written and oral communication skills, with the ability to articulate a clear and concise point of view on complicated issues
  • Facility with data visualization and creating compelling data narratives that are accessible to many different audiences
  • Strong project management skills and attention to detail

Additional Details

  • Advanced degree in a relevant field of study
  • 5-8 years demonstrated experience and expertise in putting applied research to use to create social innovation and change through the arts and/or outside of an academic context
  • Five to seven years of senior management experience
  • Proven ability to build and manage high-performing teams, programs, and budgets
  • Experience developing and managing collaborations and partnerships for research, metrics, and assessment endeavors
  • Excellent interpersonal skills, and a proven ability to build trust with team members, school leadership, students, and families.
  • Skilled in SPSS, google suite – especially xls, and CRM platforms – Salesforce a plus.
  • Bi-Lingual preferred, Spanish a plus
  • Willing to conquer the “small tasks” with an understanding of their vital importance in the success of the organization

Must be fully vaccinated for COVID-19

Please e-mail résumé, cover letter, and salary requirements to jobopportunities@njpac.org with the subject line Senior Director/ Director Research and Impact.

If your application meets our needs, we’ll reach out to continue the process. Thanks for your interest! We look forward to hearing from you.

NJPAC is an Equal Opportunity Employer

Department: Operations/Operations Support and Services

Reports To:   Operations Support and Services Senior Supervisor

Status:           Non Exempt – Part Time / Casual

Position Summary:

The Operations Support and Services Staff  is responsible for the hands on preparation of  the New Jersey Performing Arts Center (NJPAC) for various performances, special events and meetings, including setting up chairs, tables, and staging, applying appropriate skirting/linen as directed, operating audio/visual equipment, loading/unloading supplies, and performing any minor maintenance necessary prior, during and subsequent to events.  This position also assists the mailroom and package operation of incoming and outgoing parcels at NJPAC including equipment maintenance.

Essential Duties and Responsibilities:

  • Provide hands on preparation of set ups of tables, chairs, audio/visual equipment and other portable furnishings/equipment necessary for a performance, banquet, conference, meeting and/or other events.
  • Provide hands on setup of office spaces including desk, chairs, cabinets, bookcases, and partitions.
  • Execute maintenance and repairs of inventory, including broken tables, chairs, and other portable furnishings/equipment.
  • Operate hand and power tools, and other mechanical apparatus.
  • Load and unload supplies to assist in the staging of performances and special events, and meetings in FOH spaces.
  • Provide coverage of mailroom operations, including pick-up, sorting and distributing of mail and packages as needed.
  • Ensure effective operation of the mailroom, including equipment maintenance (mail machine, copiers and select printers), completion of tasks and requests and efficient coverage as needed.
  • Manage and perform other related duties as assigned.

Qualifications and Special Requirements:

  • High School Diploma required
  • At least one (1) year experience on the Operations Support Staff or equivalent experience.
  • Must possess solid administrative and computer skills including Word, Excel & network communications.
  • Strong leadership and communication skills required.
  • Able to lift and carry heavy objects from 50 to 100 pounds. Must have knowledge of the safest methods to be used in performing heavy manual labor.
  • Ability to establish and maintain cooperative working relations with those contacted in the course of work.
  • Ability to understand and follow, quickly and accurately, oral and written instructions.
  • Ability to perform manual and custodial tasks over extended periods of time, often under deadlines.
  • Must possess valid driver’s license and reliable transportation.
  • Must be able to work flexible hours, including nights, weekends and holidays.

NJPAC requires all employees to be fully vaccinated (including booster vaccination) for COVID-19 prior to starting work, unless precluded from doing so by applicable law. Proof of vaccination is required prior to the applicant’s first day of work.
The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna and two weeks after the single dose of Johnson & Johnson.

Please email your résumé and cover letter to jobopportunities@njpac.org (be sure to note “PART-TIME OPERATIONS SUPPORT STAFF” in the subject line of your email). Your application will be reviewed and if we are interested in pursuing your candidacy, you will receive an invitation via email with more details regarding an interview. Candidates who have not received an invitation will not be interviewed.

NJPAC is an Equal Opportunity Employer

Fellowship Opportunities

If you are a motivated, curious college student or recent graduate with a passion for the arts and interest in advancing NJPAC’s work and mission, please apply to become an NJPAC Fellow in the June 2023 class.

LEARN MORE

Fellow Opportunities

If you’re a college student or recent graduate, we’d love to hear from you! We can help you gain the experience you need, whether you want to learn about nonprofits, marketing, administration, film/tv, the arts—or whether you’re in the process of figuring out your path. Not only is NJPAC a great resume builder, you’ll meet and connect with staff members who could be incredibly valuable on your career journey.

To inquire: click here for more information