Your official ticket source

NJPAC will open its doors later in 2021, and tickets are on sale for future performances. Your safety is our priority at the box office. Here’s what you need to know:

  • Wear your mask when entering the rotunda
  • Use our hand sanitizing stations in the rotunda 
  • Follow 6-foot social distancing markers in lines and queues 
  • Get touchless tickets directly on your mobile device (or ask for standard tickets) 
  • You must provide your email or mobile number for contact tracing purposes 

Please note: Our restrooms will be closed to the public.

Your official ticket source

NJPAC will open its doors later in 2021, and tickets are on sale for future performances. Your safety is our priority at the box office. Here’s what you need to know:

  • Wear your mask when entering the rotunda
  • Use our hand sanitizing stations in the rotunda 
  • Follow 6-foot social distancing markers in lines and queues 
  • Make contactless payments using your credit card, ApplePay, Google Pay or Samsung Pay (or chip and swipe payments)
  • Get touchless tickets directly on your mobile device (or ask for standard tickets) 
  • You must provide your email or mobile number for contact tracing purposes 

Please note: Our restrooms will be closed to the public.

The Box Office reopensApril 9, 2021

1 Center Street

Newark, NJ 07102 (map it)

Limited Spring Hours:

Friday 12PM – 4PM
Saturday 12PM – 4PM

Hours are subject to change on holidays.

We accept American Express, Discover, Mastercard and Visa. Personal checks can be accepted up to two weeks before a performance.

TICKET PROTECTION

Cancellation refunds
If your show is canceled because of the pandemic, tickets purchased directly through NJPAC will be refunded in full, including all fees. (Does not apply to tickets purchased from third party sources or resellers.)

Easy rescheduling
If your show is rescheduled because of the pandemic, we’ll notify you of the new show date. Your current tickets will be honored for the new date. (Can’t attend the new date? You can exchange your tickets or request a full refund.)

  • All sales are final. There are no refunds unless the performance is canceled.
  • Tickets are valid only for the event, date, time, venue, and seat indicated. Please check your tickets before leaving the box office.
  • All ticket sales are subject to handling charges.
  • We accept American Express, Discover, Mastercard, and Visa plus cash. Personal checks can be accepted up to two weeks before a performance with a driver’s license or state-issued ID.
  • There is an 8 ticket purchase limit for performances unless specified.
  • Guests purchasing tickets at the box office must provide minimum contact information of phone number or email address. 
  • Tickets may be issued either contactless mobile tickets or traditional paper tickets.
  • Guests arriving at the Box Office day of the performance who have lost their tickets may have their tickets reprinted with the presentation of proper ID that matches the information in the ticketing system. This reprint offer applies only to customers purchasing directly from the box office, NJPAC Priority Customer Services, and Ticketmaster. Guests who purchased tickets from third-party vendors must contact their point of sales for assistance with lost or misplaced tickets.
  • When performances are canceled, refunds for tickets purchased at the box office that has been paid for by cash or checks will be in the form of checks only.  Refunds for tickets paid for by credit card will be returned to the credit card used during the initial purchase. 
  • NJPAC does not issue refunds or exchanges in the case of severe weather.  Performances are canceled only when the performer(s) cannot physically make it to the theater or the governor of NJ declares a state of emergency that specifically prohibits travel. Customers are advised on severe weather days to visit njpac.org or our social media pages for updates.  NJPAC will attempt to contact ticket holders and provide information regarding rescheduling or other options. If the performance goes on, there are no refunds or exchanges. 
  • The Box Office remains open on performance evenings for will call and day of performance sales until after the first intermission or one-half hour after the curtain rises for the last scheduled performance of the day.
  • While we appreciate our patrons, please note that at one hour prior to curtain time you may experience a delay in buying tickets for future performances.

  • NJPAC SUBSCRIBERS, you can upgrade your seating at the Box Office the day of the performance.  No service fee applies, however, you must pay the difference in the ticket price if any.
  • Non-Subscribers,  you may upgrade your seating at the Box Office only on the day of the performance.  A per-ticket exchange fee applies along with any additional monies for a higher-priced ticket. Ticket holders may upgrade from one price range to another, or they may change seating locations within the same price range subject to availability.

On afternoons when no performance is scheduled, we offer $3.00 parking stickers for up to one hour when purchasing tickets directly through the Box Office. To receive this discounted parking, please park in the Military Parking Garage and present your parking ticket at the Box Office.

Despite our best efforts, we cannot absolutely guarantee that you will not be exposed to COVID-19 while attending an event at NJPAC. Please be aware that the risk of such exposure exists in any public place or large gathering. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable to this disease. Please take this into consideration before buying tickets. By visiting NJPAC you voluntarily assume all risks related to exposure to COVID-19.